01
Collect your luggage and reach arrivals
After landing, follow the signs to baggage reclaim and continue through customs into the public arrivals area.
HAM guide
Meeting your driver at Hamburg Airport
Find the driver and pickup location stated in your booking confirmation after landing at HAM.
Before you arriveYour booking confirmation gives the exact meeting point. It is not the same for every booking.
From the plane to your driver
Three practical steps for a pre-booked pickup.
02
Go to the confirmed meeting point
Check your booking confirmation before walking on. If a personal welcome is expressly included, your driver may wait in the public arrivals area with a name sign. If your confirmation names a different pickup zone, follow that instruction instead.
03
Walk to the vehicle together
The vehicle may be parked somewhere other than the greeting point. Follow your driver or the directions in your confirmation.
If you cannot find the driver
Stay at the agreed meeting point. Check your confirmation for the booking partner’s phone number, message option or support details and contact them there. Do not move to a different exit or vehicle area until the meeting point is clear.
Terminal 1 or Terminal 2?
The terminals are connected on foot via the E0 arrivals level. Check your arrival terminal and the specific pickup directions in your travel documents.
Official airport guidance: HAM terminals
Plan your transfer from HAM.
Enter your route and travel date. The booking partner shows price and availability before you confirm.
More on Flughafentransfer.Hamburg
Transfers
Private transfers to and from HAM, pre-booked at a price per vehicle.
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Destinations
Every route from HAM: city centre, districts, neighbourhoods, hotels and event venues.
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HAM guide
Terminals, station, meeting point and transport at Hamburg Airport.
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